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Posts from the ‘News’ Category


Martha Lane Fox: The Full Interview

This is the full interview with Martha Lane Fox that was recorded specially for the Citizen 2013 website – prior to the Citizen 2013 event in June 2013.  Baroness Lane Fox was interviewed by Jeff Peel of Quadriga Consulting.

Your comments would be very welcome.


Nick Pickles to Join Digital by Default Panel

Nick Pickles - Director, Big Brother Watch

Nick Pickles – Director, Big Brother Watch

We’ve asked Nick Pickles of Big Brother Watch to take part in our panel focused on Digital by Default.

Digital by Default is the term first coined by Martha Lane Fox, the UK’s Digital Champion, to encourage government to start with the web when building new services for citizens.

However, some see increasing digitisation as a threat to civil liberties and ‘government by database’.

Nick Pickles is a Law graduate of the University of Durham. He joined Big Brother Watch as Director in September 2011, with a background in corporate public relations and technology. Before joining Big Brother Watch he worked with small SMEs and multinational companies in corporate communications.

A candidate in the 2010 General Election, Nick stood against Yvette Cooper, achieving a 12.5% swing to the Conservatives. He has remained a commentator on a wide variety of issues including digital privacy and web-blocking, freedom of speech, civil liberties and terrorism legislation.

Since joining Big Brother Watch he has become one of the UK’s leading voices on privacy and civil liberties and gave oral evidence to the Joint Committee on the Draft Communications Data Bill.


UK Digital Champion at Citizen 2013

In this short excerpt from an interview with Martha Lane-Fox, the UK Digital Champion outlines the Digital by Default challenges for government.

The full interview will be screened on June 13 at Citizen 2013.

Martha is interviewed by Jeffrey Peel.


Nigel Clarke of “Please Press 1″ to present at Citizen2013

In a last-minute addition to the Citizen 2013 agenda we’re delighted to announce that Nigel Clarke will be giving a short presentation immediately after lunch.  Since launching his website last month (, Nigel has seen a huge media response to his campaign – with numerous broadcast appearances including BBC Newsnight and CNN.

Nigel, a retired IT manager, launched to help customers skip through the dozens of call centre menu options.

For Nigel, the idea behind Please Press 1 has developed over the past 7 years from his frustrations when dialing call centres (including government call centres) – and the seemingly endless list of telephone menu options he encountered.

Nigel feels that there must be a better way that might save both customers and businesses valuable time.


Not much time left to register

Pre-registration for Citizen 2013 will be closing soon

Pre-registration for Citizen 2013 will be closing soon

Pre-registration for Citizen 2013 will be closing at the end of May – so there are just a couple of weeks left to submit your details if you’d like to attend.

Qualifying public sector employees can attend free of charge. We can offer an incredible line-up of speakers, as well as fabulous food and a drinks reception at the end of the day.

The event is being held in the wonderful Park Plaza Westminster Bridge Hotel – just strolling distance from the Palace of Westminster.

The best way to register is to use our pre-registration form.

However, we gather that some government web sites block links to Google forms so if you can’t navigate to the form using the link above try completing the contact form below or emailing us.



Social Housing and Tech? A Step too Far?

Helen Milner - CEO of UK Online Centres

Helen Milner – CEO of UK Online Centres

Can technology really make any material difference to the lives of housing association tenants? Is there an opportunity to do things differently and better by making use of social media? Is there a connectivity disconnect as far as social housing tenants are concerned? To what extent is change the responsibility of the individual tenant or those who provide the properties?

We’ll have a session at Citizen 2013 that will attempt to answer these questions: with Helen Milner, Chief Executive of UK Online Centres, Carrie Bishop of FutureGov and Jayne Hilditch of Thames Valley Housing Association.

See the full agenda here.


Free Internet?

Dominique Lazanski - Digital Policy Specialist

Dominique Lazanski – Digital Policy Specialist

We often take for granted the freedom that the Internet provides. At Citizen 2013 many of our sessions will look at how government service can be improved when the free flow of information can be encouraged.

However, freedom to communicate using social media is not a given in many closed economies.  And in some countries cost may result in barriers to entry that stifle economic and democratic development.

In a panel moderated by Dominique Lazanski we’ll look at the international perspectives of social change caused by social media.  The panel will include Mahmood Enayat, Director of Small Media, the organisation dedicated to supporting the free flow of information in closed societies.

Other panellists will include Miriam Quansah, Africa Social Media Producer for the BBC World Service and Priya Prakash, Founder of Design for Social Change.


Julia Manning to Chair Panel on Social Care at Citizen 2013

Julia Manning - Chief Executive, 2020health

Julia Manning – Chief Executive, 2020health

Julia Manning, Chief Executive of 2020health, will chair a panel focused on digital dimensions of social/health care at Citizen 2013.  Julia will outline her experience in telecare and the role it might play in the NHS.

Julia studied visual science at City University and became a member of the College of Optometrists in 1991. Her career experience has included being a visiting lecturer in at City University, visiting clinician at the Royal Free Hospital, working with Primary Care Trusts and as a Director of the UK Institute of Optometry.

She also specialised in diabetes and founded Julia Manning Eyecare, a practice for people with mental and physical disabilities. In 2005 she was a candidate in the general election in a seat she was guaranteed not to win, and in 2006 she established, an independent Think Tank that seeks to both improve individual health and create the conditions for a healthy society. 2020health research publications have covered alcohol, telehealth, employment, the economy, pricing of medicines, biotechology, NHS reform and fraud. Julia is a regular commentator in the media.


The Digital Agenda: Kable’s Perspective

Stephen Roberts - Managing Director, Kable

Stephen Roberts – Managing Director, Kable

Kable tracks and forecasts the direction of public sector ICT. Stephen Roberts will examine how the digital agenda is defined by the wider market and political context, and how it will evolve. Stephen will speak immediately after lunch.

See the full agenda for Citizen 2013 here.

Stephen Roberts is Kable’s managing director and sets the scope of Kable’s published research output. He also leads on consulting projects and is a frequent presenter at customer and industry forums. Stephen has been with Kable since 2007 and has steered the market intelligence team through two changes of ownership.

He is responsible for cross-public sector analysis and co-authors Kable’s Public Sector Overview and other major reports. Stephen is currently responsible for broadening Kable’s focus outside the UK to cover public services IT in other jurisdictions.


Citizen 2013 Schedule Published

The full agenda and speaking line-up for Citizen 2013 has now been published on Lanyrd.

CITIZEN 2013 Schedule

Featuring nearly 30 keynote speakers and panelists Citizen 2013 is one of the most important events in government IT in 2013.

We still have some places left for qualifying delegates.  Register using this form.